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Dexter Jameson

AI-native product design · Service design · UX
dexterjameson@gmail.com
dexterjameson.co.uk
linkedin.com/in/dexter-jameson-28a832147

Profile

Service design and UX applied end to end to AI-native products: research, journey mapping and service blueprints, brand and art direction, prompt and pipeline design, workshop facilitation, content and video production, and the build itself.

Experience

Dec 2025 – presentBenefact Group

Design and Marketing Campaign Manager

Benefact Group

Group-wide role spanning campaign delivery, brand strategy and design advisory, reporting to the Head of Brand and Marketing, working across Digital, Data, Social, Impact and Internal Comms.

  • Facilitated the team's first cross-functional user journey workshop on the charity support experience, and synthesised it into the reference plan the work now runs from
  • Building a design community across the group through workshops and co-creation sessions
  • Roadmapping strategy implementation across the full marketing spectrum, with AI integration as a central thread
Jan 2024 – Dec 2025Benefact Trust

Graphic and Multimedia Designer

Benefact Trust

End-to-end service design across digital touchpoints: service blueprints, user journey maps and a full website redesign.

  • SEO and a test-and-learn content strategy grew YouTube from 928 views in 2023 to 30,000+ in 2025, with a video past 5,000 views and a short at 100,000 in a month
  • Produced the Beyond Funding podcast end to end, recording, editing, promotion and short-form clips, and filmed the Beneficiary Story series
  • Led the Umbraco CMS implementation and ongoing development, integrating GDS design principles throughout
  • 96% of users now rate the site as very easy or easy to navigate
  • Framed design as a cost-saver, tying every blueprint and dashboard to measurable efficiency gains
Dec 2022 – Jan 2024Vault Investments

Service Designer (part-time)

Vault Investments

Brand positioning and storytelling for a fintech startup, making a complex blockchain-based investment platform accessible to investors in Latin America.

  • Pitch content secured £5,000 Imperial College funding and 1st place in the MBA entrepreneurship competition
Sep 2021 – Jan 2022Puredrive Energy

Marketer

Puredrive Energy · renewable energy startup
  • Delivered campaigns and visual assets across digital and distributor networks
  • Built materials aligned to audience insight, driving sales and reducing customer queries

Education

2022 – 2023Royal College of Art

MA Service Design

Royal College of Art

Industry-led briefs in multidisciplinary teams, applying prototyping and service design methods to align user needs with commercial goals. The final project became RefiRegen; the Grand Challenge brief on coastal community resilience became Legible Memory.

2018 – 2021Lancaster University

BSc Marketing & Design

Lancaster University

Interdisciplinary course combining business insight with design thinking: market research, brand strategy, UX and visual storytelling. The Visualisation module produced 241 Health and Eden Project North.

Selected work

AI-native product

Van Brain

An AI agent for UK tradespeople: a voice note becomes a priced quote in WhatsApp. Built end to end.

dexterjameson.co.uk/work/vanbrain/
Product · Configurator

Cotswold Sauna

A customer photographs their garden and the pipeline designs a sauna into it. Live, for a design-and-build firm.

dexterjameson.co.uk/work/sauna/
Voice product

Say It

A voice-agent phrase trainer that drills you out loud and corrects you in real time.

dexterjameson.co.uk/work/sayit/
Facilitation · AI operations

Benefact Group

Design thinking for a team that had never had it, and AI to keep the room alive afterwards.

dexterjameson.co.uk/work/benefact/
Systems build

BrandFlow Studio

A node canvas for branded image and video generation, built to make on-brand output repeatable.

dexterjameson.co.uk/work/brandflow/
Brand · Reference to final

DEYA

A flat product tile turned into an art-directed brand world, from one repeatable pipeline.

dexterjameson.co.uk/work/deya/
UX · Transformation

Benefact Trust

Service blueprinting in a grant-making charity, then making the content that filled the gap. Two platforms replaced, 32× channel growth.

dexterjameson.co.uk/work/bt/
Brand world

Scran Doh

A fire-cooking supper club built end to end: identity, documentary imagery, a content system and the website.

dexterjameson.co.uk/work/scrandoh/

Skills

AI product design Service design UX / UI design Design strategy Prompt & pipeline design Building with AI agents Art direction Data visualisation FacilitationService blueprintingJourney mappingBrand identityPodcast production Web design Motion graphics Photography Video editing Content creation Copywriting Data analytics SEO
Dexter Jameson Full portfolio · dexterjameson.co.uk/work